Our Policies

Our Policies

Our students always come first but all of us need to play fair so we had to write some things down

When you register for a class, you are paying for our knowledge, not our time. If the learning goals of the class are met it may end early. Similarly, our instructor may stay longer to help a student. 

Shipping Policy

We package and ship printed models within 2 business days. If you do not receive your 3D print within a week’s time, please let us know

Class Substitution Policy

If a student misses their online class at the allocated time slot, for, whatever reason, they may be offered a slot in the next available class with a similar peer group. 

Refund Policy

We offer refunds only in exceptional circumstances. To ask for a refund, please contact us. Refunds may be subject to an administration fee.

Internet and computers

Our instructors can only offer guidance and/or suggestions regarding problems with your internet connection or computer. Students may be offered a substitute class if they suffer from technical difficulties that prevent them from learning in an online class. Ultimately, it is your responsibility to join our online class with a stable internet connection and a working computer on time. (For recommendations please contact us before class starts)

Background Checks

We obtain state and federal background checks for all instructors/employees/contractors of Be A Maker Club. Records include: County Criminal Records check (Felony & Misdemeanor), Sex Offender Registry check, and Federal Criminal History check.

Release

Every student (or their parent/legal guardian) must complete our online release form in order to start the class. Students may be denied class instruction if the release form is not complete before class starts. You can review our release here.

Refusal of service

We reserve the right to refuse service.

Class time/date changes

While we make every effort to conduct our classes based on the planned schedule, unforeseen circumstances may make it necessary to change the time or date of the class. We endeavor to inform you as soon as practically possible.

If you have questions or comments about any of our policies, please contact us.